Privacy policy

The Site, Jubilee Beds.co.uk, has a privacy policy that outlines how your Personal Information is collected, used, and disclosed when you visit or make a purchase from the site, in accordance with the information necessary for the purchase.

Personal Information Collection

When you visit the Site, we collect information about your device, interactions with the Site, and necessary transaction details. In case of contacting us for customer service, we may collect additional information. This information, which includes the details listed below, is referred to as "Personal Information" in this Privacy Policy because it can uniquely identify an individual. For more information on the Personal Information we collect and why, please refer to the following list:

Device Information

We automatically collect Personal Information about your device, Site interactions, and transaction details when you visit our Site. Personal Information includes, but is not limited to, your web browser version, IP address, time zone, cookie data, visited sites or products, search queries, and Site engagement. This information is gathered to personalize your Site experience and to perform analytics on Site usage to enhance our services. The methods used to collect this information include cookies, log files, web beacons, tags, and pixels.

Order Information

Examples of Personal Information that we collect include your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We collect this information in order to fulfill our contract with you, process your payment information, arrange for shipping, send you order confirmations and invoices, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertisements about our products based on your preferences.

We collect this information directly from you when you provide it to us during the purchasing process. Our purpose for collecting this information is to provide you with products or services, as well as to improve your shopping experience and to personalize the information we provide to you.

Customer Support Information

The Personal Information mentioned above may be modified or supplemented as required for the intended purpose of its collection, which is to provide customer service. This information is obtained directly from you.

Using Personal Information:

We utilize your personal information to offer you services such as sales of products, processing payments, shipping and fulfilling orders, and keeping you updated on new products, services, and promotions..

Retention

Your Personal Information will be stored in our records if you make a purchase through the Site unless you request its deletion. For further details on how you can exercise your right to have your information erased, please refer to the "Your Rights" section below.

GDPR

As a resident of the European Economic Area (EEA), you have the right to access, port, correct, update, or delete your Personal Information held by us. If you wish to exercise these rights, please refer to the contact details provided at the bottom of this page. It is important to note that your Personal Information will be initially processed in Ireland and then transferred to countries outside of Europe, including Canada and the United States, for storage and processing purposes.

Cookies

When you access our Site, a small piece of data called a cookie is downloaded onto your device or computer. There are several types of cookies we use, including functional, performance, advertising, and social networking or content cookies. Cookies enable the website to recall your preferences and actions, which can enhance your online experience (such as login and region selection), and you won't have to re-enter the information each time you visit the site or navigate between pages. Additionally, cookies provide insight into how people use the website, such as if they are first-time visitors or returning customers.